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TKTURBO Privacy Policy

Last Updated: FEB 1st, 2025

Welcome to TKTURBO. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.tkturbo.com (the "Website") and use our products and services.

By using our Website, you agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, please do not use our services.

1. What Information Do We Collect?

We collect both personal and non-personal information from visitors and customers, including:

Personal Information:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely through third-party payment gateways)

  • Account credentials (if applicable)

Non-Personal Information:

  • IP address

  • Browser type and settings

  • Device type

  • Pages visited and time spent on our Website

  • Shopping behavior and preferences

2. How Do We Collect Information?

We collect information in the following ways:

  • Directly from you when you:

    • Register an account

    • Place an order

    • Subscribe to our newsletter

    • Contact us via forms, email, or phone

    • Participate in promotions or surveys

  • Automatically through website analytics and tracking technologies, such as:

    • Cookies (small data files stored on your device)

    • Google Analytics and other tracking tools

    • Social media pixels (e.g., Facebook Pixel)

You can modify your cookie preferences via your browser settings.

3. Why Do We Collect Personal Information?

We collect personal data for the following reasons:

  • To process transactions and fulfill orders

  • To improve our Website and personalize user experience

  • To send promotional emails (only if you opt-in)

  • To respond to inquiries and provide customer support

  • To detect and prevent fraud and security breaches

  • To comply with legal requirements

We will never sell your data to third parties.

4. How Do We Store, Use, Share, and Disclose Your Information?

  • Storage & Security:

    • Your data is securely stored on encrypted servers and protected against unauthorized access.

    • Payment details are processed through PCI-compliant third-party providers (e.g., PayPal, Stripe).

    • We retain personal information only as long as necessary for business operations and legal compliance.

  • Sharing & Disclosure:
    We may share your data in the following limited circumstances:

    • Third-Party Service Providers: Payment processors, shipping carriers, and marketing platforms assisting in our business operations.

    • Legal Compliance: If required by law, we may disclose information to government authorities.

    • Business Transfers: In the event of a merger or acquisition, your data may be transferred to a successor entity.

We do not sell, rent, or trade your information to third parties.

5. How Do We Communicate With You?

We may contact you via:

  • Email (order confirmations, promotions, updates)

  • Phone (customer support inquiries)

  • SMS (text messages) (if opted-in)

  • Newsletters & Marketing Emails (only if you subscribe; you can unsubscribe anytime)

If you wish to opt out of marketing communications, you can click the "Unsubscribe" link in our emails or contact us directly.

6. Do We Collect Information from Minors?

No. Our Website is not intended for children under 18 years old, and we do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with information, please contact us immediately for removal.

7. Privacy Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our Website after changes take effect constitutes acceptance of the revised policy.

8. Your Rights & Choices

Depending on your location, you may have the following rights:

  • Access & Correction: You can request access to your personal data and correct inaccuracies.

  • Data Deletion: You can request the deletion of your data unless we are legally required to retain it.

  • Marketing Opt-Out: You can unsubscribe from promotional communications at any time.

To exercise these rights, contact us at contact@tkturbo.com.

9. Contact Information

For any questions regarding these Terms and Conditions, you can contact us:
📍 Address: 14093 256 St, Maple Ridge, BC V4R 1C9

📧 Email: support@tkturbo.com
📞 Phone: (778) 938 2265

Thank you for trusting TKTURBO—where performance meets precision while respecting your privacy.

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